CAP Audit Service: Corrective & Preventive Action Verification
Stop defects at the source and protect your brand.
When quality issues arise in your supply chain—mislabeling, functional failures, or contamination—quick fixes aren't enough. You need systematic verification that root causes have been eliminated and won't recur.
QCINASIA's CAP (Corrective & Preventive Action) Audit provides independent on-site validation of your supplier's corrective actions. We don't just take their word; we verify against a rigorous 5-module checklist to confirm production is truly ready to restart.
5-Step CAP Verification Framework
1. Immediate Containment & Correction: Quarantine affected batches, 100% re-inspect finished stock, trace order quantities, review customer communication records
2. Root Cause Analysis: Review fishbone diagrams / 5 Whys; for mislabeling check specs, material preparation, line changeover; for defect escapes check final inspection gaps, packer verification errors, mixing of good and defective units; classify cause as human, process, or equipment
3. CAPA Implementation: Verify formal CAPA plan with responsible persons and deadlines; validate updated SOPs, "four-eye check" (operator + supervisor), first-article inspection; check "red bin/rack" physical segregation of defects; defect sample boards at workstations; upgraded AQL standards and 100% pre-shipment re-inspection
4. Training & Competence: Check training attendance for operators, inspectors, and supervisors; confirm training covers new SOPs and this specific case; assess understanding via written test or practical evaluation
5. Effectiveness Verification: Provide evidence of zero defects for at least 3 consecutive batches after correction; verify management's regular walkthrough mechanism (e.g., weekly Gemba Walks); confirm lessons learned are incorporated into new-hire onboarding materials
Who Should Use This Service
- Suppliers with recurring quality problems
- Cases involving "zero-tolerance" critical defects (safety, labeling, regulatory)
- Third-party endorsement needed before lifting a supplier shipment hold
- Supplier qualification after major quality failure
Stop repeat defects now. Let QCINASIA's CAP Audit strengthen your supply chain resilience.